Notice of Temporary Office Closure - COVID - 19

Attention Lancaster & Associates Customers,


Lancaster & Associates Insurance Agency has been closely monitoring the Coronavirus (COVID-19) outbreak and continues to observe The Centers for Disease Control and Prevention (CDC) recommendations.


Our highest priority is the continued safety of our employees and our patrons. With this being said, effective immediately our office will be closed to all outside visitors including customer walk-ins until further notice.


If payments are needed to be made you can call our office 407-650-4900 and we can take the payment over the phone. You can also call directly to your insurance carrier, carrier on-line payment options or mail payment to the carrier.


To contact us by email:                                                         PHONE


Commercial Lines:

Clayton Lancaster-  Clayton@lancaster-agency.com           407-650-4900


Personal Lines:

Alondra Ibarra-        Alondra@lancaster-agency.com           407-423-1002

Erica Lancaster-       Erica@lancaster-agency.com                407-841-2922

Alexa Lancaster-      Alexa@lancaster-agency.com               407-841-3582



Mint Lancaster-       Mint@lancaster-agency.com                  407-826-1487


TEXT US AT-        407-603-3160


We are sorry for any inconvenience and we appreciate your support and understanding of this decision during these challenging times. We will work hard to make sure you receive the same great service and expectations. God Bless us all!


-Clayton Lancaster | Agent  

Lancaster & Associates Insurance, Inc.

Lancaster & Associates Insurance, Inc.

1215 W. Fairbanks Ave.

Orlando, FL 32804

Main office: 407-705-2196
Toll free: 888-637-7354
Fax: 407-841-7404

Office Hours:

Mon: 8:30 AM - 5:00 PM
Tues: 8:30 AM - 5:00 PM
Wed: 8:30 AM - 5:00 PM
Thurs: 8:30 AM - 5:00 PM
Fri: 8:30 AM - 5:00 PM
Sat: Closed
Sun: Closed

Our Providers


Accommodating, professional, helpful, and quick. Very comfortable experience and I was impressed by their capabilities. Highly recommended.
Brad M.
I feel lucky to have found an agent willing to provide this level of service. No need to look anywhere else!
Michelle D.
Over the years we’ve never once had to worry about our coverage. My husband and I are long-time customers and proud to be.
Carol S.
Surprisingly flexible and in-touch with my needs as a small business owner. Can’t ask for more.
Spencer F.
They have strong ties with the community, and it shows. It’s nice to do business with people that really show they care about you and your family.
Susan T.